From the Director’s Desk- February 2018

This month our C2D podcast is Coaching Through Conflict. February is also the month when we see hearts everywhere leading up to Valentine’s Day – a day for celebrating love. The bible has something to say about conflict, hearts and love – all wrapped up very nicely in Colossians 3:12-17 (AMP).
~ “Be gentle and forbearing with one another and, if one has a difference (a grievance or complaint) against another, readily pardoning each other; even as the Lord has (freely) forgiven you, so must you also (forgive).”
~ “Let the peace (soul harmony which comes) from Christ rule (act as umpire continually) in your hearts (deciding and settling with finality all questions that arise in your mind, in that peaceful state) to which as (members of Christ’s) one body you were also called (to live).”
~And above all these (put on) love and enfold yourselves with the bond of perfectness (which binds everything together completely in ideal harmony).”
Notice, if you will, that this scripture portion is a call to action in that we are told to do something about the conflicts we face rather than just playing “sit-back” thereby allowing Satan to wreak havoc in our lives and in the lives of those we engage. But what are we to do?
While the answer to that question varies depending on circumstances (such as who is involved and what are the circumstances), there are at least three things every one of us can do to live out the directives found in this scripture portion. We can Commit -that is to make the effort regardless; we can Prepare – by conducting a check of our motives; and we can Respond – from a heart perspective. In other words, we can learn how to apply CPR in our conflict situations.
We invite you to download Conflict CPR from our Lunch & Lead link below. Take a lunch period, pull some friends (or co-workers) together and enjoy a new perspective about Jesus’ words in John 16, “In this world you will have trouble (conflicts), but take HEART!…I have overcome the world.”

Pamela Bosworth
Assistant Director – School for Leadership Development

From the Director’s Desk ~ November 2017

Generosity is an extension of our personal joy.

The upcoming seasons of Thanksgiving and Christmas often bring out the delight of giving generously. Generosity is a character trait of our God. It has nothing to do with money. There are many ways in which a person can give generously. It has everything to do with living thankfully and from a place of satiety.

What does it take for you to feel sated? Is it the next fashionable article of clothing? Is it a budget that is balanced? Is it a relationship? Nice as these are to have, none of them, or anything like them, will make you feel full.

Fulness is the result of our intimacy with God. His joy spills over into our spirit until our joy spills over in generosity to those around us. Leaders who lead from a posture of satedness in the Spirit will be generous with their people. There is no need to hoard whatever comes with the position of leadership or the position itself, for all these things are passing, too.

Matt Crager of Penn State Leadership Academy states: “I think this generosity requires a great deal of vulnerability. In a way, it requires a willingness to put your heart out there and let it overflow for others. Sometimes, people may take advantage of that, perhaps even judge you for it. But more often than not, I think it can inspire generosity in others.”

Generosity is an extension of our personal joy AND an expression of love. Let this season be a time to ponder ways in which each of us can live more generously as leaders. Let the Spirit of Jesus lead the way in you.

Happy Thanksgiving to you and your families. As we consume our special meals together, let the reality of His generosity sink deeply into your spirit. Then, let it exude from our spirit!

Grace to you!

Joanne Holz, Major

Director of The Jack McDowell School for Leaderhip Development

From The Director’s Desk ~ October 2017

Edward D. Hess, a writer for Capital Business, authored an article dated April 28, 2013 on Servant Leadership.  His findings, and greatly to his surprise, indicated that charisma and vision, though important, are not the most important traits for leaders who want to develop teams that are high-functioning.  His research stated that high-functioning teams are more likely to result when the person or people in charge are servant-leaders.

Often servant-leadership has been misconstrued.  Far from being a “doormat” to others, servant leaders work to invest in and shape those under their leadership both for personal and professional effectiveness.  According to Hess, servant leaders “believe [their team members] should be treated with respect and have the opportunity to do meaningful work.”

Hess further states that “servant leaders are vigilant in fighting elitism, arrogance, complacency and hubris daily.”

The Jack McDowell School for Leadership Development will be focusing on servant-leadership as our theme during October and November.  You will have 9 podcasts with study guides available to use to have conversations with your team.  Quotes will be posted on our Jack McDowell School for Leadership Facebook page.  Articles will be posted on this theme as well.

Jesus is our model for leadership.  He stated that “to be great in God’s Kingdom we must be the servant of all.”  We invite you to join the SLD team in understanding and implementing the important traits of servant-leadership:  humility, modeling, respect for others, and integrity.  These are a few of the important traits that leaders must be conscientiously developing for both personal and professional health.

We look forward to serving you.  Please visit our website (newly named) at, where you will find a host of material to aid you in your leadership journey.  Like us on our Facebook page and keep up with weekly posting on our topics.  We are also on Instagram!

From the SLD team and myself, we wish you a glorious October!

Grace to you!

Joanne Holz, Major

Director of The Jack McDowell School for Leaderhip Development


Edward D. Hess is a professor of business administration and Batten Executive-in-Residence at the University of Virginia Darden School of Business.

From the Director’s Desk ~ January 2012

The Jack McDowell School for Leadership Development (SLD) is expanding its offerings in 2012 for its officers and soldiers. Some of the current courses and those under development will be made available to any interested person. Inherent in the curriculum is a holistic approach to leader development that will address spiritual formation, interpersonal, business, and pastoral skills.

Joining the SLD team beginning this month is Major Doctor Michael Reagan. Reagan is already working with leader development for Auxiliary Captains and Sergeants (non-commissioned personnel in charge of local Salvation Army Corps). He will be developing a menu of courses, both for accreditation and personal enhancement, including but not limited to the areas of doctrine, leadership, and spiritual formation.
On January 22, 2012,over thirty lay people from the Maryland-West Virginia Division will participate in the first web-based course entitled Growing Disciples—Growing Leaders. It is anticipated that this two-year course will be available to the Territory beginning in the Fall, 2012.

The first cohort experience was launched in October, 2011, comprised of 19 officers from multiple divisions and held at Camp Keystone in Starke, FL. This cohort will journey over eighteen months and offer opportunity for the officers to identify personal obstacles to effective pastoral leadership, the pit-falls and potentials of transitions and the cultivation of skills and attitudes necessary to finish the ministry journey well. Additional cohorts will be added and track their journey over time.

It is our prayer that God will use SLD as a resource and support for the Southern Territory to aid in personal, spiritual and community development in the ranks of The Salvation Army and to serve the wider church as others engage our materials.

Grace and all good to you!
Major Joanne Holz
Director – School for Leadership Development